In search of a work-from-home job with a popular food delivery app? The details about the Zomato Work from Home Jobs 2026 recruitment process include opportunities for the position of Customer Support Executives through a mixed Chat & Voice process. The position is said to be full time, where the applicants have to deal with customers’ queries regarding their orders and deliveries..
Zomato Work From Home Recruitment 2026: Overview
| Particulars | Details |
|---|---|
| Company / Process | Zomato Blended Process (Startek hiring) |
| Post Name | Customer Support Executive |
| Support Type | Chat and Voice |
| Job Type | Full-Time |
| Job Location | Work From Home (as advertised) |
| Qualification | 10th, 12th or equivalent; verify employer criteria |
| Experience | Freshers and experienced candidates |
| Application Mode | Online |
| Last Date | Not specified; check current listing |
| Application Fee | No fee stated in the supplied details |
Educational Qualification and Age Limit
According to the given data, those candidates who have cleared their Class 10th and/or Class 12th are eligible to apply for the job. Students pursuing undergraduate and postgraduate degrees are also eligible candidates. Freshers as well as experienced individuals can apply according to the requirements of recruitment.
The stated minimum age is 18 years. No upper age limit is specified in the supplied details. Candidates should confirm the final eligibility criteria with the recruiter before applying.
Job Responsibilities
Selected Customer Support Executives will assist customers through chat and voice calls. Their key responsibilities may include:
- Responding to customer questions through chat and telephone.
- Helping resolve order, delivery, cancellation and refund-related issues.
- Providing accurate information and timely solutions.
- Maintaining professional communication and customer satisfaction.
- Following company policies and maintaining interaction records.
- Meeting defined quality and productivity targets.
Required Skills and Work Conditions
- Good verbal communication skills in Hindi and English.
- A personal laptop and stable internet connection.
- Ability to work in rotational shifts, including night shifts.
- Willingness to work rotational weekly offs.
- A customer-focused attitude and problem-solving ability.
The advertised shift duration is nine hours, with rotational schedules. The supplied details also mention leave restrictions during the initial 90 days and no festival leaves. Candidates should clarify working hours and leave policies before accepting an offer.
Salary and Benefits
There is no mention of the exact salary in the provided recruiting information. However, some of the perks offered by the company include work-from-home facilities, PF and ESIC benefits, if applicable, and performance-based bonuses every quarter.
Selection Process
The recruitment is described as having no competitive written examination. The stated selection process includes an interview, document verification and an offer letter. The recruiter may conduct additional communication or skill assessments depending on the role.
Documents Required
- Updated resume and recent photograph.
- 10th and 12th educational certificates.
- Government-issued identity proof, if requested.
- Other documents specifically requested by the verified recruiter.
How to Apply Online
- Visit the verified recruitment or company careers website.
- Search for the Customer Support Executive or Zomato Blended Process vacancy.
- Read the eligibility criteria and job description carefully.
- Complete the online application with accurate information.
- Upload the requested documents through the official portal.
- Review your application and submit it.
- Save the application confirmation and follow the recruiter’s instructions.
Safety tip: Never pay a recruiter for a job offer or share OTPs, passwords or banking PINs. Confirm the recruiter and job listing before submitting sensitive documents.
Frequently Asked Questions
Freshers are mentioned as eligible in the supplied job details, subject to the employer’s final requirements.
The supplied information describes selection through an interview rather than a competitive written exam. Confirm the actual process with the recruiter.
The stated minimum age is 18 years. The final age criteria should be verified with the hiring organization.
Yes, the supplied listing states that candidates must have their own laptop and stable internet connectivity.
No confirmed closing date is provided in the supplied details. Check the verified vacancy listing for current application status.
Conclusion: The described Customer Support Executive position may be ideal for those individuals looking for customer service experience as well as home-based work. Before submitting an application, it is advisable to confirm the vacancy, salary details, working conditions, and proper application process.
Check eligibility and verify the official recruitment details before applying.